Why JSB

Discover why JSB is a leader in IT Support in Australia

Our Six Pillars of Effective IT Support

Be Attentive

We understand the value of active listening. It is the cornerstone to providing best possible outcomes. You’ll find us very attentive and focused when it comes to learning about your business.

Be Specific

Ambiguity and confusion are removed when communications are highly detailed. We pride ourselves on being very specific with the information we provide, so that everyone is on the same page when it comes to the solutions to be delivered.

Be Assertive

Our experience and expertise means we are not backwards in coming forward. There’s a lot of wisdom and know-how we’ve gained over the years and we’re happy to impart our capabilities confidently and respectfully to achieve the best results.

Be Agile

We are highly fluid and functional and operate with an adaptive mindset. We are able to shift direction or change paradigms, to ensure that we are implementing the very best technology and services.

Be Efficient

It’s critical to be thoughtful and considered in order to make the right decisions. We discern carefully the solution that will be ‘fit for purpose’ for each enterprise we work with and we deliver with optimum efficiency.

Be Friendly

There’s always room for a kind word and a warm smile so even though we have a strong work ethic and love being uber-efficient, you’ll never find us indifferent. While the technology and AI may be somewhat clinical, we love being human.

A little more about us

Founded in 2017 by Ben Skender, we are a Perth-based Managed IT Services provider delivering reliable IT support and technology solutions to businesses across Western Australia. With over 20 local staff members and over 20 years’ experience in IT management, senior technical support, systems administration, and managed services, Ben leads a highly skilled local team focused on one thing—helping your business operate more efficiently, securely, and profitably.

Our Perth IT specialists hold industry-recognised certifications including Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP), Microsoft Certified Systems Administrator (MCSA), and Cisco Certified Network Associate (CCNA), ensuring your systems are designed, managed, and supported to best-practice standards.

As a trusted Managed IT provider in Perth, our certified technicians support both Windows and Apple environments, delivering end-to-end ICT solutions tailored to your business. Our services include managed IT support, systems and network infrastructure, business phone systems, cyber security, cloud services, and IT project management—all backed by responsive local support and proactive monitoring.

"We love what we do, we genuinely care about making a positive impact wherever we are and we never take the business we receive for granted. We welcome the opportunity to make a difference in your business".

More productivity.
less issues.